If you don’t already have a customized lease, you can use Zillow Rental Manager’s lease builder to create one (available in select states). When to send a tenant a welcome letterĪ good time to send your new tenant a welcome letter is after both parties have signed a lease but before you hand over the keys. A tenant welcome letter includes move-in instructions and useful tips to ease their transition into a new home. One way to make a great first impression is to send your new tenant a welcome letter. Putting a little effort into customer service when you find a new tenant can help foster a positive landlord-tenant relationship and, ideally, lead to a reliable long-term renter. You might not think of your renters as “customers,” but as a landlord, you’re providing them with goods and services - a place to live, and an assurance of regular maintenance and upkeep - in exchange for monthly rent.
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